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Support Overview

Our goal at Redstone is to produce the highest quality software with industry leading ease of use. When the occasional question or problem arises, we aim to provide the help you need to get answers to your questions quickly.

Support resources available to you for Eggplant Starter Edition and Vine Viewer
  • License Transfers - If you need to transfer your Vine or Eggplant Starter Edition license to another computer, log into your account here and click on the assets option in the right hand side menu. There you can transfer your license to a different computer using the new computers host ID.
  • Frequently Asked Questions where you can get answers to the questions that we hear most often
  • Our User Forum where you can post questions on our bulletin board and "talk" to other users such as yourself
Support resources available to you for Eggplant Functional Tester and Eggplant Load Tester

Support resources available to you for Eggplant Functional Tester and Eggplant Load Tester are:

  • Our User Forum where you can post questions on our bulletin board and "talk" to other users
  • Frequently Asked Questions where you can get answers to the questions that we hear most often
  • Technical Support where you can either e-mail or phone* one of our technical support staff
  • Education where you can explore the various training offerings available from Redstone
  • Consultancy services where you can learn about how Redstone can make highly experienced and professional individuals available to help you with your automation and testing needs

* Subject to having attended and successfully completed a product training course
    


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